Contact Us

S.No Complaint Help Desk Telephone No. e-mail
1 SSO ID/ICEGATE email ID creation and password reset Saksham Seva 1800 266 2232/ 1800 121 4560 saksham.seva@icegate.gov.in
2 Mapping Saksham Seva 1800 266 2232/ 1800 121 4560 saksham.seva@icegate.gov.in
3 Network/hardware related issues Saksham Seva 1801 266 2232/ 1800 121 4560 saksham.seva@icegate.gov.in
4 ICES related issues faced by departmental officers Saksham Seva 1802 266 2232/ 1800 121 4560 saksham.seva@icegate.gov.in
5 CBEC GST and ACES application related issues faced by departmental officers CBEC Mitra 1800 1200 232 cbecmitra.helpdesk@icegate.gov.in
6 ICEGATE portal issues faced by importers/exporters ICEGATE 1800-3010-1000 icegatehelpdesk@icegate.gov.in
7 Issue faced by taxpayers on www.gst.gov.in GSTN 0120-4888999 helpdesk@gst.gov.in
8 Enterprise Data warehouse (EDW) for departmental officers EDW 011-30132030 dw.helpdesk@icegate.gov.in