Privacy Policy

Central Board of Excise & Customs (CBEC), Ministry of Finance, Government of India, does not seek or intend to collect any personal and sensitive personal information of any user of this application except for the limited details of the user (name, mobile number and e-mail address) that may be furnished by the users to provide feedback through the feedback tab of this application. The personal details provided by the user to provide feedback is sent to CBEC’s Mitra helpdesk services and shall be used, where necessary, only to revert to the user. To the extent necessary, the personal details provided by the user may be shared by CBEC with its vendors who work under confidentiality obligations. CBEC uses reasonable security practices and procedures, as mandated by applicable laws of India, to protect the personal and sensitive personal information. CBEC may disclose personal details provided by you if it is mandated by law, legal process, litigation, and/or requests from public and governmental authorities. Collective information of users may be shared with others to the extent it does not identify individuals.